Yossi Abraham

VP Services Sales and Managed Services


Nikos Babalis

Chief Network Officer

WIND Hellas

Giampaolo Bandini

Head of Operational Planning


Chris Buist


Coleago Consulting

Anna Buzova

Head of Procurement


Randy Chen

Director, MS Delivery Management


Michael Dargue



David Dryzin

General Manager, Managed Services


Katie Gove

Managing Director


Hakon Gudding

Head of Strategy and Transformation - Network Engineering


Yoav Guez

Vice President, Global Strategic Sourcing


Alastair Hanlon

VP Market Strategy


Rene Herlaar


Herlaar Business Coaching

Andreas Herzog

Founder and Owner


Phil Irvine

Managing Consultant

PA Consulting

Ashraf Ismail

Senior Executive Vice President, Network Operation & Maintenance


Ashwin Jaiswal

Leroy G Blimegger Jr

Global President, Assurance and Managed Servcies


Marcel Koks

Account Manager, Vodafone Netherlands


Bernd Kreiling

Head of Professional Services, Telecommunications Business Unit


Ongki Kurniawan


PT.XL Axiata Tbk

Shai Levy

Head of Managed Services


Steve Lyons

Head of Customer & Enterprise Management IT


Fabrizio Mambrini

Executive Director

Oger Telecom

Bradley Mead

Head of Network Managed Services


Sanjay Mewada

VP of Strategy


Luigi Migliaccio

Head of IT Managed Services


Ana Nakashidze



Rob Parkes

Marketing Director, Managed Services Center of Excellence


Steve Priestly

Managing Director


Paul van Puijenbroek

Vice President Managed Services EMEA and AP

Shields Environmental

Andrew Ryan

Head of Managed Operations, Business Unit Global Services


Rajat Sarna

Principal Catergory Manager, Network Managed Services

Vodafone Procurement Company

Manfred Schmitz

Partner, Head of Mobile Architecture and Services


Lori Silverstein

Chief Sales Officer

Digital Divide Data

Peter Snowdon

Senior Manager Network Programs

Vodafone Netherlands

Salih Al Subai

Director, IT Strategic Planning and Support


Kris Szaniawski

Principal Analyst

Informa Telecoms and Media

Jacek Wisniewski

Technical Director


Latest News

Managed Services World Congress Agenda Highlights

Managed Services World Congress in 2014 remains the crucial place to be for all CSP and MSP information and networking needs for telecommunications outsourcing, including network, ICT and customer care services

As certain MS deals reach their end and ongoing deals' performance continues to be measured against key business objectives, discussion on the pertinent questions in relation to managed services continues in the industry:

How can MSPs provide better services to operators, and how can operators more productively plan, outsource and review managed services?

In the aim to answer these key questions at this particular point in time, the topics explored in greater detail at this year's Managed Services World Congress will focus on alternative options such as new models for managed services, revenue sharing options, network sharing between operators, cloud-based managed services, emphasis on CEM, as well as renegotiating and expanding existing deals with MSPs

Managed Services World Congress 2014 will feature more real-life operator experiences, more in-depth operational focussed topics, practical roundtable group sessions and a bigger exhibition floor area for attendees to consider new technologies and partnerships

View the key topics here

Limited free passes available to operators

In exchange for a free pass we ask operators to take part in the “Meet the Operators” networking session during the drinks reception at the end of the first day.

Managed Services is primarily a networking-orientated market, and in 2014 the Managed Services World Congress aims to provide you with as much face-to-face time as possible. On the 16th September, you are invited to join us for the formal “Meet the Operators” networking session during the drinks reception. Vendors have access to the region's leading MNOs and MVNOs in a series of pre-organised face to face meetings. Meetings last fifteen minutes and give each vendor an opportunity to establish a critical contact with potential customers.

Read more here


  • "Getting the opportunity to catch up with the industry, nice combination of both sides - operators and vendors." Ron Monsonego, TTM Consulting, Managing Director
  • "Very useful event." Andrey Bakhtin, Huawei, Seniour Service Solution Manager
  • "Definitely shows the current trends of telco business developments utilizing managed services approach. " Mariusz Sulik, T-Mobile Poland, Bureau Director Network Operations
  • "Very useful and inspiring." Stefan Friedrich, Vodafone, Head of Group Projects & Enabling, Service Platform Operations
  • "Very broad overview of the managed services market and opportunities." Doat Pierre, Belgacom International Carrier Services, Director Service Assurance
  • "Excellent overview of 'What's actual going on with Managed Services'." Timo Daniel Seifert, T-Systems, Manager
  • "Excellent Opportunity to understand the latest trends in Managed Services as offered by the leading providers, as well as understanding the latest needs from the operators." David Custard, Huawei, Leader Software & IT Managed Services - WEU
  • "Very helpful." Paulus van Puijenbroek, Shields Environmental, VP Managed Services

Many more testimonials here

Why get involved?

Our sponsorship packages are designed to provide maximum profiling opportunities to reach all levels of your target market. Within this event environment you will have the opportunity to promote yourself as a key player and position your message and branding, targeting the wider community. Due to growing success of the series and the increasing demand in branding from potential sponsors our team has extended packages offering to:

  • 1 x Diamond Sponsor (Exclusive Series)
  • 2 x Platinum Sponsor
  • 4 x Gold Sponsor
  • 5 x Silver Sponsor
  • 6 x Bronze Sponsor


Good time to exchange views on where MS should head in the future.

BD Managed Services Director, Motorola

Excellent event on transforming the "what" to "how " about Managed Services.

Director Transmission Operations, EITC

Fantastic opportunity for networking and understand MS market trends.

Senior Operational Consultant, Ministry of Telecommunications

This conference is singularly responsible in creating awareness globally regarding Managed Services as a separate specialist discipline and has become the de facto global meeting place on the topic.

VP Managed VAS, Comviva

A conference precisely on spot of the dynamics of managed services.


Interview with Bradley Mead, Ericsson

Speaking Enquiries

Anja Profozic Tel: +44 (0) 203 239 4977

Sponsorship & Exhibition Enquiries

Daniel Pitchford Tel: +44 (0)20 7017 7115

Marketing Enquiries

Ewa Campbell Tel: +44 (0)20 3377 3229

Conference Papers

Customer Services Tel: +44(0)20 7017 5506