Mohamed AbdelRahman

Technical Contract Senior Manager

Etisalat Egypt

John Abraham

Senior Analyst

Analysys Mason

Jaydeep Adhikari

General Manager (Procurement & Contracts)

Reliance Jio Infocomm ltd

Dr Ahmed Al-Theneyan

Chief Technology Operations Officer


Miroslav Antol

Senior Business Developer

Slovak Telekom

Nikos Babalis


Victus Networks

Gurmit Benawra

Principal and Managed Service Architect

Telefonica O2

Chris Buist


Coleago Consulting

Jean-Michel Chapon

Principal Consultant – Business and Network Consulting


Mike Conradi


DLA Piper

Amit Dhingra

Vice President – Managed Services


Greg Fritz

Senior Technical Consultant


Yoav Guez

Vice President, Services Research & Development


Saurabh Gupta

Head of Sourcing Transformation


Andreas Herzog

VP Managed Services


Mohamed Hosny

Managed Services & Outsourcing Director

Global Telecom

Leroy G Blimegger Jr

Global President, Assurance and Managed Servcies


Fritz Klinger

Senior Technical Expert

Telekom Austria Group

Ana Nakashidze



Adam Nash

Channel Manager Service Providers


Thomas Nienaber

VP of Value Chain Optimization

Deutsche Telekom

Peter Rake

Manager of Customer Experience


Sanjay Saxena

Director, CEM Solution


Manfred Schmitz



Josef Sikyr

Vice President Service Operations

T-Mobile, Czech Republic

Søren Skibsted


Kromann Reumert

Kris Szaniawski

Lead Analyst


Sai Tunuguntla


A.T. Kearney

Jacek Wisniewski

Technical Director,Netia SA/Board Member,Internetia

Netia SA

Michael Yue

Vice President, Network Operations


Managed Services World Congress Agenda Highlights

Managed Services World Congress in 2014 remains the crucial place to be for all CSP and MSP information and networking needs for telecommunications outsourcing, including network, ICT and customer care services

As certain MS deals reach their end and ongoing deals’ performance continues to be measured against key business objectives, discussion on the pertinent questions in relation to managed services continues in the industry:

How can MSPs provide better services to operators, and how can operators more productively plan, outsource and review managed services?

In the aim to answer these key questions at this particular point in time, the topics explored in greater detail at this year’s Managed Services World Congress will focus on alternative options such as new models for managed services, revenue sharing options, network sharing between operators, cloud-based managed services, emphasis on CEM, as well as renegotiating and expanding existing deals with MSPs

Managed Services World Congress 2014 will feature more real-life operator experiences, more in-depth operational focussed topics, practical roundtable group sessions and a bigger exhibition floor area for attendees to consider new technologies and partnerships

View the key topics here

Limited free passes available to operators

In exchange for a free pass we ask operators to take part in the “Meet the Operators” networking session during the drinks reception at the end of the first day.

Managed Services is primarily a networking-orientated market, and in 2014 the Managed Services World Congress aims to provide you with as much face-to-face time as possible. On the 16th September, you are invited to join us for the formal “Meet the Operators” networking session during the drinks reception. Vendors have access to the region’s leading MNOs and MVNOs in a series of pre-organised face to face meetings. Meetings last fifteen minutes and give each vendor an opportunity to establish a critical contact with potential customers.

Read more here


  • “Getting the opportunity to catch up with the industry, nice combination of both sides – operators and vendors.” Ron Monsonego, TTM Consulting, Managing Director
  • “Very useful event.” Andrey Bakhtin, Huawei, Seniour Service Solution Manager
  • “Definitely shows the current trends of telco business developments utilizing managed services approach. ” Mariusz Sulik, T-Mobile Poland, Bureau Director Network Operations
  • “Very useful and inspiring.” Stefan Friedrich, Vodafone, Head of Group Projects & Enabling, Service Platform Operations
  • “Very broad overview of the managed services market and opportunities.” Doat Pierre, Belgacom International Carrier Services, Director Service Assurance
  • “Excellent overview of ‘What’s actual going on with Managed Services’.” Timo Daniel Seifert, T-Systems, Manager
  • “Excellent Opportunity to understand the latest trends in Managed Services as offered by the leading providers, as well as understanding the latest needs from the operators.” David Custard, Huawei, Leader Software & IT Managed Services – WEU
  • “Very helpful.” Paulus van Puijenbroek, Shields Environmental, VP Managed Services

Many more testimonials here

Why get involved?

Our sponsorship packages are designed to provide maximum profiling opportunities to reach all levels of your target market. Within this event environment you will have the opportunity to promote yourself as a key player and position your message and branding, targeting the wider community. Due to growing success of the series and the increasing demand in branding from potential sponsors our team has extended packages offering to:

  • 1 x Diamond Sponsor (Exclusive Series)
  • 2 x Platinum Sponsor
  • 4 x Gold Sponsor
  • 5 x Silver Sponsor
  • 6 x Bronze Sponsor

If you are interested in becoming a sponsor please contact:

Marc Casadio

Senior Sales Executive
Tel: +44 (0)203 3773975

Managed Services World Congress 2014 Event Video

Good time to exchange views on where MS should head in the future.

BD Managed Services Director, Motorola

Excellent event on transforming the "what" to "how " about Managed Services.

Director Transmission Operations, EITC

Fantastic opportunity for networking and understand MS market trends.

Senior Operational Consultant, Ministry of Telecommunications

This conference is singularly responsible in creating awareness globally regarding Managed Services as a separate specialist discipline and has become the de facto global meeting place on the topic.

VP Managed VAS, Comviva

A conference precisely on spot of the dynamics of managed services.


Speaking Enquiries

Anja Profozic Tel: +44 (0) 203 239 4977

Sponsorship & Exhibition Enquiries

Marc Casadio Tel: +44 (0)203 3773975

Marketing Enquiries

Abigail Toohey Tel: +44 (20) 701 75167

Conference Papers

Customer Services Tel: +44(0)20 7017 5506